Cannabis Consultant P/T, The Herbal Health Centre (Vernon store)

Reports to: Dispensary Store Manager

Starting Wage:  $13-15/hour, depending on experience

As a cannabis consultant, you are the face of the business. You have a passion for cannabis and appreciate the value we add to our customers’ lives. You will be responsible for providing customers with comprehensive cannabis knowledge and an excellent customer experience. As the facilitator between cannabis and consumer, it is essential our cannabis consultants are compassionate and knowledgeable, while providing the highest level of service and care. Your dedication to excellence in serving the diverse needs of our customers helps shape their experience and overall regard for our company.

Duties & Responsibilities

  • Ensure every customer entering our store is greeted and welcomed in an inviting, non-judgemental manner;
  • Ensure the legal age of patrons by asking for photo identification and/or supporting documents;
  • Dispense cannabis and cannabis products to customers;
  • Be compassionate and receptive to customers’ symptoms, ailments, or other conditions;
  • Complete cash and credit transactions using the POS system;
  • Educate patients on the variety of cannabis and cannabis-infused products we offer;
  • Be knowledgeable of products, strains and have a willingness to enhance that knowledge through industry events, workshops, readings, and other professional development opportunities;
  • Perform general production, housekeeping, and other store operational tasks as needed;
  • Maintain the confidentiality of our customer database information, industry and other internal information


  • Minimum 19 years of age
  • Minimum 1 year experience working in a customer-based retail environment
  • Strong software and computer skills; proficient understanding and use of Microsoft and/or Mac applications
  • POS software experience is an asset
  • General knowledge of cannabis, its uses and benefits is considered an asset
  • Experience working in a fast-paced, highly-communicative, team-based environment
  • High level of discretion and confidentiality required


  • Excellent written and verbal communication skills
  • Warm, friendly, approachable demeanor
  • Ability to solve unexpected problems quickly and work under pressure
  • High-energy and proactive, enthusiastic, and willing to do whatever it takes to get the job done
  • General knowledge of cannabis and the desire to enhance that knowledge
  • Additional health-related education is an asset
  • Excellent organization, multi-tasking and time management skill
  • Detail oriented, highly observant
  • Proficient with numbers, working knowledge in measures of weight
  • Accurate handling of cash and credit payment methods

Physical Requirements

  • Be prepared to work evenings and weekends
  • Be able to stand for extended periods of time
  • Safely lift and handle loads of up to 20lbs

To apply, visit